Problems are inherent in the workplace on an ongoing basis. Ensuring problems are dealt with effectively and efficiently is integral to workplace continuity. Proactive problem solving is a critical skill for those in the workplace faced with organizational challenge that necessitates analysis and problem solving. Overcoming barriers to problem solving is associated with the ability to resolve a variety of workplace issues.
Upon successful completion of the Problem Solving and Decision-Making Strategies Certificate program, the participant will be able to demonstrate proficiency in:
- Understanding the problem-solving process
- Identifying cultural differences that affect your communication style
- Developing tools and strategies for effective problem solving
- Evaluating and analyzing the solution options for a given problem
- Applying the steps critical to the decision-making process
The Problem Solving and Decision-Making Strategies Certificate program is 8 weeks in length. This program is offered fully online.
This program is offered through the Office of Professional Advancement.