This Certificate provides the participant with a deeper understanding of how conflict situations arise in the workplace, how to frame those challenges, and how to maintain order in groups. The participant will obtain skills in effective communication, trust building, and self-awareness, as well as techniques for motivating others. Upon successful completion of the Group Facilitation Certificate program, the participant will be proficient in guiding groups through the problem-solving process to reach sustainable outcomes.
Modules for Group Facilitation Certificate program:
- Using Facilitation for Meetings and Work Groups
- Maintaining Order in Groups
- Effective Leadership Approaches
- The Art of Communication, Trust Building, Self-Awareness, and Motivating Others
- Approaches to Problems and Working towards Collaboration in the Workplace